Return & Refund Policy
Clear, transparent, and fair. Learn how we handle project cancellations, digital service refunds, and ongoing subscriptions at Vidyansh Digital.
1. General Overview
At Vidyansh Digital, we dedicate our time, resources, and strategic expertise to building custom AI and digital marketing solutions. Because our work involves immediate labor and proprietary software setups, our refund policy reflects the irreversible nature of digital services.
- All sales for initial setup fees, strategic consulting, and custom asset creation are final.
- Refunds are evaluated on a strict case-by-case basis within 72 hours of initial payment, provided work has not yet commenced.
2. Digital Services & Retainers
Our core services—including performance marketing, social media management, WhatsApp automation, and AI calling agents—require significant upfront planning and continuous optimization.
- Retainer Agreements: Monthly retainers are non-refundable once the billing cycle begins. We deliver ongoing value throughout the month.
- Website Development: Milestone-based projects are only refundable before the specific milestone work is initiated.
- Digital Products: Downloadable assets, marketing kits, and pre-built templates are strictly non-refundable upon access.
3. Ad Spend & Third-Party Costs
Many of our campaigns require funding paid directly to third-party advertising platforms (e.g., Google, Meta) or software vendors.
- Zero Liability on Ad Spend: Vidyansh Digital is not liable for, and cannot refund, any ad spend paid to search engines or social media networks.
- Software Licensing: Costs associated with registering third-party tools, domains, or API limits for WhatsApp automation are non-refundable.
Note: We focus on generating high-intent leads and maximizing ROI, but we cannot guarantee specific sales figures due to external market variables.
4. Subscription Cancellations
We believe in earning your business every month. If you wish to discontinue our services, the process is simple and straightforward.
- Notice Period: We require a standard 14-day written notice prior to your next billing cycle to successfully cancel an ongoing service.
- Offboarding: Upon cancellation, you retain full ownership of all finalized assets and ad accounts paid for during your tenure with us.
5. Contact for Disputes
If you believe there has been a billing error or you need to discuss the status of a current project, our administrative team is here to assist you promptly.
- Email: jay143chanda@gmail.com
- Phone: +91 9120951348
- Address: Ghorahra, Bharsar, Dubhar, NH-31, Ballia, Uttar Pradesh – 277401